Frequently Asked Questions

Tarefay is a global digital microtask platform where users can find and complete different online activities in exchange for the rewards displayed for each task.

After creating an account, you can explore the tasks available to you, review each task's requirements, complete the requested activities and submit the required information or proof. When the applicable criteria are met and the task is validated, the corresponding reward is recorded in your account.

Yes. You do not need to pay to create an account or use the platform's normal features. Some external activities may have their own conditions, which should be reviewed before completing them.

Tarefay is a global platform, but task availability may vary depending on country, device, profile and the requirements defined for each opportunity.

Yes. The platform can be used on compatible devices with an internet connection, including smartphones, tablets and computers.

Go to the Tarefay registration page, provide the requested information and follow the instructions shown to complete the account creation process.

No. Each user must have and use only one Tarefay account. Creating or using multiple accounts to bypass limits, repeat tasks or obtain unfair advantages is not allowed.

Use the password recovery option available on the login page and follow the instructions to recover access to your account.

Changes to account information are subject to the rules and features provided by Tarefay. If you cannot change an item directly in your dashboard, contact support.

Check that you are using the correct login details and try recovering your password if necessary. If your account is suspended, blocked or you have another access issue, contact support for assistance.

Available tasks are displayed in your dashboard. The number and type of opportunities may vary depending on country, device, profile and the requirements of each task.

A task may not be available to every user. Availability can depend on country, device, profile, execution limits, campaign period or other requirements defined for the task.

Yes. You should carefully read all requirements before starting. Completing an activity without meeting the stated conditions may result in the task and its reward being rejected.

When a task requires proof, you must submit exactly the information, links, images or other evidence requested in the task. The proof must be truthful, relevant and demonstrate that the activity was actually completed.

Yes. A task may be rejected when its requirements are not met, when the submitted proof is insufficient or when irregularities related to the completion are identified.

It depends on the task rules. Some tasks allow multiple executions within defined limits, while others are single-execution tasks. You must always respect the limits shown.

Some tasks may have a start date or expiration date. When applicable, these conditions are shown together with the task.

You must not attempt to bypass a task's country restrictions. If an opportunity is limited to certain countries, complete it only when you meet the eligibility requirements shown.

There is no fixed guaranteed amount. Earnings depend on available tasks, the reward defined for each activity, the number of tasks completed and their applicable validation criteria.

The applicable reward is displayed in the task information before you complete it.

Some tasks require validation before the reward becomes available. While this review is in progress, the amount may remain pending or on hold.

Yes. A reward may be rejected or cancelled when the task requirements are not met or when irregularities related to the completion are identified.

No. The existence of an opportunity or starting a task does not automatically guarantee the reward. The reward depends on meeting the requirements and applicable validation.

You can request a withdrawal when you meet the applicable requirements shown in your dashboard, including the minimum balance when one applies.

Available methods depend on your country and the options made available for your account. Check the withdrawal section of your dashboard to see the methods currently available to you.

Check that you have enough available balance and meet all applicable requirements. Funds on hold or an account under review may also temporarily prevent a withdrawal.

Processing time may vary depending on the method used, applicable checks and the conditions of the payment provider. You can track the request status through your dashboard.

Some methods may have a withdrawal fee. When applicable, the corresponding amount or information should be shown before you confirm the request.

Balance on hold refers to funds that are not yet available for withdrawal, usually while a validation, review or other applicable condition is pending.

Whether a request can be cancelled depends on its processing status and the features available for the selected method. Check the request status in your dashboard.

Do not use VPNs, proxies or similar tools to alter or hide your location, device or other information in order to bypass country, device, eligibility or task limits.

Bots, scripts or automation may not be used to artificially complete tasks, manipulate results or obtain unfair advantages.

No. Proof must be truthful and correspond to the activity actually completed. Submitting false, altered or misleading proof may result in task rejection and account action.

Depending on the situation and severity, measures may include task rejection or cancellation, withholding or cancellation of rewards, feature restrictions, temporary suspension or permanent account closure.

Checks help confirm that task requirements have been met and help prevent abuse, fraud, manipulation and improper attribution of rewards.

No. An account must be used by its respective owner. Do not create, sell, rent, share or use other people's accounts to complete tasks or obtain rewards.

Yes. Tarefay has a referral program that allows users to share their referral link and receive a reward when the conditions defined by the system are met.

Each user can share their referral link with other people. When someone registers through that link, they become associated with your referral. The reward is defined by the system and is only credited after the referred user completes the verification requirements established by Tarefay. Simply visiting the link or registering does not guarantee a reward.

No. Creating or using additional accounts to generate referrals, rewards or other unfair advantages is not allowed.

Use the Tarefay contact page to send a message by email. Clearly explain the issue and include the information needed for the support team to understand the situation.

Clearly describe the issue, indicate the relevant subject and, when applicable, provide information such as the task identifier, approximate date, error message or other details that can help investigate the situation. Never send your password.

First check the requirements shown in the task. If the problem persists, contact support and explain what happened, including the relevant task details.

Check your internet connection and try refreshing the page. You can also try another browser or compatible device. If the problem continues, contact support with details about the error.

If you notice behavior that appears to involve fraud, abuse, manipulation or rule violations, contact support and provide a clear description of what you observed.